Frequently Asked Questions
What is prinkl?
Prinkl is a printing service that allows you to create custom custom posters, flat cards or photo grid gifts from photos stored on your phone, computer or your own Instagram, Facebook or Google Drive accounts.
How does it work?
Prinkl works by linking to photos stored on your phone, computer or personal Instagram account.
- Choose your favorite photo grid product and the layout you like best.
- Select your photos by dragging and dropping them into the photo fields.
- Finalize and save your creation.
Once you’ve paid for your customized Prinkl photo grid, you can have your product printed and shipped to your address.
What do i actually get?
Depending on what you order, you will receive the physical photo grid product you create or a high-res PDF to download. Details are in the product descriptions. Posters will be shipped in tubes, and flat cards will be boxed or sent in a padded envelope.
Do you ship internationally?
We do! It takes just 1-3 business days to print your product, and then 5-7 business days to ship to customers in the US and EU. All other countries generally take a 7-14 business day shipping time.
Delivery estimates
We totally understand that you’re eager to receive your product after placing your order. For that reason, we’ve prepared this short summary with shipping times to keep you informed.
Important: because we start the production process on your unique product only after you ordered something, delivery depends on both production time and the subsequent shipping time. Production on demand means that it takes a little longer for your product to arrive, but also that there were no resources wasted on overproduction. The planet thanks you for that.
Production time estimate
Poster prints takes 1 to 3 business days to be ready.
Shipping time estimates
- So, to guess the final delivery date, you will have to add the shipping time to the production time.
- Shipping to the U.S. generally takes 5 to 7 working days.
- Shipping within the EU takes about 7 to 14 working days.
- Shipping the rest of the world generally can take up to 14-18 working days.
We expect to expand our facility network to the US really quickly, presumably resulting in even faster delivery. Stay tuned!
Can other people print my photos?
No. You are the only one who can download and print your creations.
Can't find your answer here?
Please drop us a mail at support@prinkl.com we will turn back soon.